Introduction
Getting Started with Centrio ERP
Learn how information moves between modules and what every user should understand before entering live data.
Centrio ERP is a connected business management system designed to control buyer orders, products, production planning, purchase, job work, material stock, production progress, packing, dispatch, documents, payments and management reporting from one workflow.
1.1 The main operating principle
Every operational document should continue from the previous document. Users should not repeatedly type the same buyer, product, quantity, process or material information in different modules.
1.2 Important document statuses
| Status | Meaning | Operational effect | Action |
|---|---|---|---|
| Draft | Still being prepared. | No final stock or reporting effect. | Review before posting. |
| Open | Confirmed but incomplete. | Pending quantity remains. | Continue linked work. |
| Posted | Finalized transaction. | May affect stock, progress or accounts. | Do not rewrite directly. |
| Completed | Required activity is finished. | No normal pending quantity remains. | Move to next stage. |
| Cancelled | No longer valid. | Posted effect should be reversed. | Verify reversal. |
1.3 Five rules for every user
Use linked documents instead of typing the same information again.
Check quantities, dates, units and references.
Use cancellation, reversal, return or adjustment.
Late entries make dashboard and stock inaccurate.
Use only the modules assigned to your responsibility.
Foundation
First-Time ERP Setup
Complete masters in the correct order before starting live transactions.
Incomplete masters cause missing products, incorrect material requirements and unreliable planning.
Step 1Company SetupSuper Admin / Company Admin
Create or verify the company before adding users and transactions.
- Legal company name, address and contact details
- GST and tax information
- Default currency and country
- Logo and company status
- Correct company ID for all users
Step 2User ManagementSuper Admin / Company Admin
Create users with only the access required for their work.
| User | Suggested role | Main responsibility |
|---|---|---|
| Owner / ERP head | Company Admin | Company-wide control |
| Merchandiser | Merchandiser | Buyer, product and order coordination |
| Purchase executive | Purchase | PO and material follow-up |
| Store keeper | Store | GRN, issue, return and stock |
| Production head | Production Manager | Planning and progress |
| Accountant | Accounts | Payments and outstanding |
Step 3Buyer CompaniesSales / Merchandiser
Add each buyer once and reuse it in Sales Orders, documents, dispatch and payments.
- Buyer name and short code
- Billing and shipping addresses
- Contacts, email and phone
- Currency and payment terms
- Country and tax details
Step 4Product MasterMerchandiser / Production
Create product records containing internal and buyer-facing information.
- Product name and internal code
- Buyer product code
- Category and product type
- Size, colour, unit and image
- Material and technical specifications
- Buyer-specific rate and description
Step 5Product Material SetupMerchandiser / Production / Purchase
Define standard material consumption and wastage for each product.
- Front fabric
- 0.27 metre
- Back fabric
- 0.25 metre
- Zipper
- 1 piece
- Label
- 1 piece
- Polybag
- 1 piece
Step 6Raw Material MasterPurchase / Store / Production
Create every material that must be purchased, received, issued, returned or adjusted.
- Clear material name and code
- Correct category and stock unit
- Minimum and reorder levels
- Colour, composition and specification
- Opening stock through approved process only
Step 7Production ResourcesProduction Manager / Factory Manager
Add internal departments and external processors.
Weaving, cutting, stitching, checking, finishing and packing.
Dyers, printers, embroiderers, washers and job workers.
Step 8Production TemplatesProduction Manager / Factory Manager
Create standard process routes by product category.
Order Management
Sales Order User Guide
Record the buyer order accurately because every later document depends on it.
Record confirmed buyer demand.
Sales and merchandiser.
Buyer PO or confirmed contract.
Production Planning.
4.1 Create a Sales Order step by step
- Select the buyer
Confirm billing and shipping information.
- Enter references
Add Buyer PO, order date, delivery date, currency and merchandiser.
- Add product lines
Enter product, colour, size, quantity, unit, rate and value.
- Add instructions
Record packing, label, quality, testing and shipment requirements.
- Review totals
Check quantity, value, currency, taxes and delivery details.
- Save or confirm
Use Draft until the order is verified.
4.2 Quantity meanings
| Quantity | Meaning |
|---|---|
| Order Quantity | Total buyer-confirmed quantity. |
| Planned Quantity | Quantity included in Production Planning. |
| Remaining to Plan | Order quantity minus planned quantity. |
| Produced Quantity | Accepted completed production. |
| Packed Quantity | Quantity included in Packing. |
| Dispatched Quantity | Quantity physically dispatched. |
Execution Control
Production Planning User Guide
Convert the Sales Order into a process-wise plan.
5.1 Define every process
| Field | How to use it |
|---|---|
| Process | Select the production stage. |
| Execution Type | Select In-house or Out-house. |
| Department / Supplier | Select the responsible resource. |
| Planned Quantity | Enter expected process quantity. |
| Start / Target Date | Enter realistic schedule. |
| Output | Define output name and unit. |
| Dependency | Select the previous required process. |
| Material Required | Select whether stock must be issued. |
5.2 Planning steps
- Select Sales Order item
Confirm buyer, product and remaining quantity.
- Load template
Use a standard route or add processes manually.
- Assign resources
Select internal departments or outside suppliers.
- Enter quantities and dates
Use realistic capacity and delivery requirements.
- Review materials
Use Product Material and add order-specific materials.
- Confirm dependencies
Set the correct process sequence.
- Submit plan
Review before creating linked PO, WO or Issue.
Do not freely change a process after linked PO, WO, Material Issue or Production Update exists.
Procurement & Outsourcing
Purchase Order and Work Order Guide
Use PO for goods and WO for outside processes.
Buying goods
- Fabric
- Yarn
- Trims
- Packing material
- Consumables
Outsourcing work
- Weaving
- Dyeing
- Printing
- Embroidery
- Stitching
- Select document type
Choose PO or WO.
- Select source requirement
Link order, plan, product and process.
- Select supplier
Verify address, GST and payment terms.
- Add lines
Enter item or service, quantity, unit, rate and tax.
- Set delivery
Enter required date and location.
- Approve
Review value before sending to supplier.
Receipt Control
Goods Receipt / GRN User Guide
Receive material or completed job work against the original order.
- Select PO or WO
Load pending lines from the original order.
- Enter receipt references
Add date, challan, invoice and transport details.
- Record received quantity
Enter the physically received quantity.
- Record quality result
Separate accepted, rejected, short and excess quantity.
- Enter lot information
Add lot, roll, batch or shade references.
- Post after verification
Confirm physical count and quality.
A posted material GRN creates a Stock Ledger inward movement. Draft and cancelled GRNs must not increase stock.
Do not silently edit posted receipts. Use cancellation, return or reversal.
Store Operation
Material Issue User Guide
Issue material to the correct order, plan, product and process.
- Select source
Select Sales Order, Production Plan, product and process.
- Select destination
Select department, worker, supplier or job worker.
- Select material
Choose material, lot, batch, roll or shade.
- Check available stock
Verify Stock Ledger balance before issue.
- Enter issue quantity
Do not exceed approved requirement without permission.
- Post the issue
Generate the issue or challan reference.
8.1 Material Return
Unused material returned from production should be linked to the original issue and entered as a return.
Post a return that creates inward ledger movement.
Reduce the old posted issue without an audit trail.
Progress Tracking
Production Update User Guide
Record actual production movement for every planned process.
9.1 When to update
- Material or semi-finished goods are sent to a process.
- A department or job worker returns processed quantity.
- A process completes accepted output.
- Rejection, damage, shortage or rework is identified.
- A process is delayed, paused or completed.
9.2 Update steps
- Select the plan
Choose the correct order, product, lot and process.
- Review previous quantities
Check sent, received and completed balance.
- Enter current movement
Record only the new transaction quantity.
- Record quality result
Separate accepted, rejected, damaged and rework output.
- Add references
Enter challan, date, worker, supplier and remarks.
- Review pending
Confirm the remaining quantity and status.
Shipment Execution
Packing and Dispatch User Guide
Convert approved production into packed cartons and dispatch verified goods.
10.1 Packing steps
- Select order and product
Load available accepted production.
- Enter packed quantity
Record size, colour and assortment.
- Create cartons
Add carton number, quantity, dimensions and weights.
- Add marks and barcode
Enter buyer shipping marks.
- Verify totals
Carton quantity must equal packed quantity.
- Mark ready
Complete after quality verification.
10.2 Dispatch steps
- Select ready packing
Choose cartons not already dispatched.
- Enter shipment mode
Select road, courier, air or sea.
- Add transport details
Enter transporter, vehicle, LR, AWB or container.
- Confirm destination
Verify buyer or warehouse address.
- Verify quantity
Check cartons, pieces and weight.
- Complete dispatch
Save final shipment references.
Commercial Completion
Documents and Payments Guide
Complete shipment documentation and track buyer receipts.
11.1 Common documents
11.2 Payment steps
- Select buyer and invoice
Load the correct outstanding record.
- Enter receipt
Add date, amount, currency, bank and reference.
- Allocate amount
Apply full or partial payment.
- Record deductions
Keep bank charges, claims and discounts separate.
- Review outstanding
Confirm remaining amount and status.
Stock Governance
Inventory and Stock Ledger Guide
Understand inward, outward, return and adjustment movements.
Raw Material Master may show a current-stock cache, but Stock Ledger should remain the auditable source.
| Entry | Direction | Purpose |
|---|---|---|
| Opening Stock | In | Initial approved balance. |
| GRN | In | Accepted purchased material. |
| Material Issue | Out | Material sent to production. |
| Material Return | In | Unused material returned. |
| Purchase Return | Out | Material returned to supplier. |
| Stock Adjustment | In or Out | Approved physical correction. |
| Reversal | Opposite | Neutralizes incorrect movement. |
12.1 Physical stock verification
- Control movement
Avoid unrecorded activity during counting.
- Count physical stock
Count by code, unit, lot and location.
- Compare system balance
Use Stock Ledger closing balance.
- Investigate differences
Check missing GRN, Issue, Return or conversion.
- Create adjustment
Enter approved difference with reason.
- Post after authorization
Verify the revised balance.
Responsibility Matrix
Department and User Role Guide
Understand what each team should create, review and complete.
Platform administration
- Manage companies
- Control platform access
- Cross-company reporting
Company control
- Create users
- Review all modules
- Approve critical actions
Buyer and order entry
- Create buyers
- Create Sales Orders
- Confirm terms
Order coordination
- Manage products
- Coordinate planning
- Monitor delivery
Procurement
- Create PO
- Follow suppliers
- Review shortages
Inventory movement
- Create GRN
- Issue and return
- Verify Stock Ledger
Planning and execution
- Create plans
- Assign resources
- Review progress
Factory operations
- Monitor workload
- Review completion
- Escalate delays
Packing execution
- Create cartons
- Verify quantity
- Mark ready
Shipment control
- Select packed goods
- Enter transport
- Complete dispatch
Financial follow-up
- Record payments
- Review outstanding
- Follow overdue
13.1 End-of-day checklist
Help and Corrections
Troubleshooting, Best Practices and FAQ
Use this chapter when data or permissions do not behave as expected.
| Problem | Possible cause | Solution |
|---|---|---|
| Product not visible | Inactive, wrong company or incomplete master. | Correct Product Master and refresh. |
| Order cannot be planned | Quantity already fully planned. | Review remaining quantity. |
| Plan is locked | Linked PO, WO, Issue or Update exists. | Use revision or cancellation flow. |
| Stock is low | Missing GRN, wrong Issue or Return. | Audit Stock Ledger. |
| GRN cannot be edited | GRN is posted. | Use return, cancellation or reversal. |
| Issue is blocked | Insufficient stock or missing requirement. | Receive stock or correct plan. |
| Production pending is wrong | Update linked incorrectly. | Review order, plan, process and quantity. |
| Packing unavailable | Production incomplete or already packed. | Review accepted production and packing. |
| Dispatch unavailable | Goods not packed or already dispatched. | Review packing balance. |
| User cannot open module | Role or access missing. | Ask admin to review permissions. |
14.1 Frequently asked questions
Which module should be used first?
Complete company, user, buyer, product, Product Material, Raw Material, Production Resource and Production Template masters.
Can one order item be planned in multiple lots?
Yes. Use separate lots for colour, date, resource or delivery splits.
What is the difference between PO and WO?
PO buys goods. WO outsources a process or service.
When does stock increase?
Through valid inward ledger entries such as posted GRN, return or positive adjustment.
When does stock decrease?
Through Issue, purchase return or negative adjustment.
Can a posted stock document be deleted?
It should be corrected through cancellation, reversal or return.
Why does dashboard differ?
Check document status, company and source linkage.
What if physical stock differs?
Investigate source documents first, then use approved Stock Adjustment.
How often should dashboard be reviewed?
Every morning and before daily closing.
How should a new user learn?
Read Chapters 1–3, the role chapter and the relevant module chapters.
Guide Completed
Continue Working in Centrio ERP
Return to the Dashboard and open the next required module.
Try another keyword or clear the role filter.